Frequently Asked Questions

Frequently Asked Questions

Residential Waste Collection

We request that you leave your bin at the curb the evening before collection or by 6:00 AM on collection day.

Bins should be at the curb with the lid opening toward the street. They should be at least three (3) feet away from each other and any otherobjects (such as mailboxes, cars, and trees) so the arm of the truck can grab the bin.

Regular household trash can be placed in the bin. We recommend securing all trash in plastic bags. We do not collect construction materials, dirt, or mulch in our bins. 

For the most up-to-date recycling information, we recommend that you visit your county’s recycling website.

Bagged yard waste can be placed into the trash bins.  Dirt and mulch should be removed prior to placing the waste into the bins.

Bulk items incur separate disposal fees based on the size and weight of the item. These collections must be scheduled in advance. Please contact our office to make arrangements.

All trash must be placed inside the provided bin(s) for collection. We are unable to collect anything outside the bin. If an additional bin is needed, please contact our office and we will add that to your account.  Additional charges will apply. 

Trash collection only changes if the holiday falls on your collection day (for example, only Monday’s route isaffectedby Memorial Day and Labor Day, which fall on Mondays, and only Thursday’s route is affected by Thanksgiving). In these cases, you will receive an email notifying you of the change in service and what to expect.

The holidays that we observe are: New Year’s Day (January 1st), Memorial Day, Independence Day (July 4th), Labor Day, Thanksgiving, and Christmas (December 25th).

Roll-Off Dumpster Rentals

We offer 10-yard, 20-yard, and 30-yard dumpster rentals. Check out our Dumpster Rentals page, where you will find the specifications, dimensions, and frequent use of eachthe dumpster rentals that we offer.

Pickup frequency is customizable according to your business’s waste production, with multiple options or custom schedules to keep your premises clean. We offer short-term 10-day rental periods as well as long-term, on-demand services.

To ensure the best care of our equipment, each roll-off dumpster rental has its own weight limit. The 10-yard dumpsters have a weight limit of two (2) tons; the 20-yard dumpsters are three (3) tons; and the 30-yard dumpsters are four (4) tons.Filling the containers beyond these weight limits will incur additional fees.

You’re welcome to schedule deliveries and pickups days or weeks in advance. We are usually able to accommodate delivery and pickup requests in 24-48 business hours.

Please see the Dumpster Rental page and complete the Contact Us box, or call (803) 250-3100.

Almost all household and construction waste can be placed in the roll-off dumpster rentals. However, we cannot accept paint cans, tires, or appliances (such as televisions and refrigerators) in the dumpsters. 

Don’t See Your Question? Send Us A Message